Senior Operations Representative
| JOB # 247 | LOCATION Cayman Islands |
This role supports a wealth management business by handling transaction processing, reconciliation, data management, and routine research resolution. The incumbent will provide efficient operational and administrative support to internal partners and external clients, ensuring quality service and adherence to established guidelines. The Senior Operations Representative will be responsible for processing and reconciling transactions, responding to client inquiries across multiple channels, managing and tracking transactions and vendor bills, and resolving routine research requests. The role also involves identifying and escalating potential risks, handling inbound calls, and performing general administrative tasks such as mail sorting and distribution, all while operating with a high level of maturity and independence.
Requirements:
- Associate’s degree in business administration or equivalent with at least 5 years’ experience in an operations or administration-based role within a professional services environment.
- Strong written and verbal communication and interpersonal skills with the ability to build and maintain strong relationships with internal and external stakeholders.
- Knowledge of the Cayman Islands regulatory regime, particularly with regards to AML, would be beneficial.
- Strong organization and research skills with the ability to collect, manage, and analyze data.
- Tech savvy with proficiency in a range of software and financial tools.
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To apply for this job email your CV/Resume to mike@affinity.ky