Patient Services Coordinator
| JOB # 282 | LOCATION Cayman Islands |
About the Role:
Our client a leading healthcare facility in Cayman, is now seeking a Patient Services Coordinator to be the welcoming face of their clinic. As the first point of contact, you’ll play a key role in creating a positive, professional, and compassionate experience for every patient from their first visit through to follow-up care.
Our client a leading healthcare facility in Cayman, is now seeking a Patient Services Coordinator to be the welcoming face of their clinic. As the first point of contact, you’ll play a key role in creating a positive, professional, and compassionate experience for every patient from their first visit through to follow-up care.
You’ll manage reception and patient communications, coordinate appointments and procedures, maintain accurate records, and support the daily flow of clinic operations. This role suits someone who thrives in a fast-paced environment, has strong organisational skills, and remains calm under pressure.
Key Responsibilities:
• Greet and check in/out patients, providing warm, efficient service.
• Manage phone calls, emails, and appointment scheduling.
• Coordinate provider and surgical schedules.
• Maintain accurate and confidential patient records.
• Assist with invoicing, reports, and supply tracking.
• Support process improvements and uphold confidentiality and compliance standards.
• Communicate effectively across clinical and administrative teams.
• Greet and check in/out patients, providing warm, efficient service.
• Manage phone calls, emails, and appointment scheduling.
• Coordinate provider and surgical schedules.
• Maintain accurate and confidential patient records.
• Assist with invoicing, reports, and supply tracking.
• Support process improvements and uphold confidentiality and compliance standards.
• Communicate effectively across clinical and administrative teams.
Qualifications:
• 5+ years’ experience in a healthcare, medical, or veterinary office environment.
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in record management and scheduling systems (EHR/PM/CRM).
• Reliable, detail-oriented, and able to work independently or as part of a small team.
Preferred:
• Background in hospitality or patient-facing customer service.
• 5+ years’ experience in a healthcare, medical, or veterinary office environment.
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in record management and scheduling systems (EHR/PM/CRM).
• Reliable, detail-oriented, and able to work independently or as part of a small team.
Preferred:
• Background in hospitality or patient-facing customer service.
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To apply for this job email your CV/Resume to linda@affinity.ky