MLRO #16687
April 10, 2019

Senior Administrator, Investor Operations

Job Type Permanent
Job Number 16690
Job Location Grand Cayman
Date Posted April 11, 2019
Salary Competitive

Affinity Recruitment has been engaged by a highly reputable financial services organization to assist with their search for a Senior Administrator, Investor Operations.


Assist the Supervisor, Investor Operations with the smooth functioning of the team;
Responsible for client service excellence across clientele;
Assist the Supervisor, Investor Operations to ensure team complies with all applicable regulatory requirements, global procedures and internal controls for the Investor Operations function;
Manage professional relationships with critical and high revenue clients;
Assist to ensure that Investor Operations function fully aligns with the strategic initiatives of the business;
Provide feedback to Senior Managers and Head of Investor Operations, Caribbean;
Assist with the design and implementation of all relevant automation and efficiency projects;
Assist with mentoring and coaching team members by utilizing the performance management process as a tool to develop skills & capabilities;
Cross train team members to ensure adequate coverage;
Assist with driving Investor Operations enhancements and optimization for the regional team;
Support with the implementation of global Policies & Procedures pertaining to the Investor Operations function and ensure adherence by staff;
Optimize the existing Investor Operations platforms to streamline the automation process.


Degree in Business Administration or related field with at least 5 years’ of relevant industry experience;
Working knowledge of Investor Operations;
Detailed knowledge of Mutual Funds;
Experience assisting in the daily supervision of a team would be advantageous;
Computer literate with experience in the use of shareholder systems, ideally Mantra;
Willing to work long hours and exercise initiative in the performance of duties.

In return, our client are offering a highly competitive remuneration package commensurate with qualifications and experience including a full range of premium benefits.

To apply for this job email your CV/Resume to

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