Legal Secretary #16586
February 1, 2019
Legal Secretary – Immediate Contract #16612
February 13, 2019

Investor Operations Manager

Job Type Permanent
Job Number 16601
Job Location Grand Cayman
Date Posted February 07, 2019
Salary Competitive

Affinity Recruitment has been engaged by a highly reputable, multinational organization to assist in their search for an Investor Operations Manager.

Duties include:

Responsible for assisting with the smooth functioning of a team;
Responsible for client service excellence across clientele;
Ensure team complies with all applicable regulatory requirements and adhere to global procedures as well as internal controls for the Investor Operations function;
Responsible for managing professional relationships with critical and high revenue clients;
Ensure that Investor Operations function fully aligns with the strategic initiatives of the business;
Provide valuable feedback to Senior Manager and Head of Investor Operations, Caribbean required to monitor and manage resources for effective and efficient use of headcount within the division;
Support in the design and implementation of all relevant automation and efficiency projects;
Mentor and coach for staff by utilizing the performance management process as a tool to develop skills & capabilities;
Cross train for coverage and building a strong succession pipeline;
Drive Investor Operations enhancements and optimization for the regional team;
Implement global Policies & Procedures as it pertains to the Investor Operations function and ensure adherence by staff;
Optimize the existing Investor Operations platforms to streamline the automation process.


Degree in Business Administration or related field;
Working knowledge of Investor Operations;
At least 5 years of relevant work experience;
Computer literate with experience in the use of shareholder systems;
Detailed knowledge of Mutual Funds;
Excellent communication skills – both written and oral;
Experience assisting in the daily supervision of a team;
Strong leadership skills would be advantageous;
Willing to work long hours and exercise initiative in the performance of duties.

Remuneration will be commensurate with qualifications and experience and will include a full range of premium benefits.

To apply for this job email your CV/Resume to

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