Team Manager - New Business (Corporate Services)

Reporting to the Associate Director, Corporate Services, overseeing a team of administrators at various levels and acting as the primary day to day contact to deliver a range of high level corporate administration services to a varied portfolio of clients and related entities.

Duties:

• Manage the formation and incorporation of new client entities by supervising the Corporate Administrators on the Incorporations team;
• Co-ordinate the integration of business and act as the main liaison for such new clients to ensure a seamless service across multiple parts of the business;
• Prepare all documents required for the on-boarding of new clients and those who wish to transfer from other service providers;
• Act as the lead on the risk assessment and on-boarding process for registered office business, and working with the compliance teams to ensure that all relevant policies and procedures are followed;
• Liaise with the Associate Director and other management to ensure due process and high levels of productivity and client satisfaction are achieved;
• Update and maintain Viewpoint and the portal with all relevant and new records and documentation;
• Provide coaching, mentoring and development for all team members;
• Set annual objectives for the team and hold them accountable;
• Ensuring tasks are effectively delegated within the team;
• Drive a cohesive and positive team culture;
• Liaise closely with overseas offices, clients and third parties such as lawyers, auditors, bankers and investment managers to ensure timely delivery of a high quality service;
• Leadership and process improvement on the development of Viewpoint in a Cayman context and collaborating with the other offices to ensure that the platform meets the needs of the business;
• Produce monthly management reports as required.

Requirements:

• At least 5 years’ relevant experience in the Financial Services Sector, including a minimum of 3 years with a Corporate Services Provider;
• Strong technical knowledge of the applicable statutory laws and other related legal and regulatory requirements;
• Commitment to high standards of client service based on understanding needs and delivering solutions;
• Ability to build strong relationships with key stakeholders and influence accordingly;
• Be self-motivated and able to work in a demanding, pressured environment;
• Experience managing a team is essential;
• Be a team player with excellent communication skills;