Team Manager - New Business (Corporate Services)

JOB # 98 LOCATION George Town, Grand Cayman
  • Anywhere

Reporting to the Associate Director, Corporate Services, overseeing a team of administrators at various levels and acting as the primary day to day contact to deliver a range of high level corporate administration services to a varied portfolio of clients and related entities.


  • Manage the formation and incorporation of new client entities by supervising the Corporate Administrators on the Incorporations team;
  • Co-ordinate the integration of business and act as the main liaison for such new clients to ensure a seamless service across multiple parts of the business;
  • Prepare all documents required for the on-boarding of new clients and those who wish to transfer from other service providers;
  • Act as the lead on the risk assessment and on-boarding process for registered office business, and working with the compliance teams to ensure that all relevant policies and procedures are followed;
  • Liaise with the Associate Director and other management to ensure due process and high levels of productivity and client satisfaction are achieved;
  • Update and maintain Viewpoint and the portal with all relevant and new records and documentation;
  • Provide coaching, mentoring and development for all team members;
  • Set annual objectives for the team and hold them accountable;
  • Ensuring tasks are effectively delegated within the team;
  • Drive a cohesive and positive team culture;
  • Liaise closely with overseas offices, clients and third parties such as lawyers, auditors, bankers and investment managers to ensure timely delivery of a high quality service;
  • Leadership and process improvement on the development of Viewpoint in a Cayman context and collaborating with the other offices to ensure that the platform meets the needs of the business;
  • Produce monthly management reports as required.


  • At least 5 years’ relevant experience in the Financial Services Sector, including a minimum of 3 years with a Corporate Services Provider;
  • Strong technical knowledge of the applicable statutory laws and other related legal and regulatory requirements;
  • Commitment to high standards of client service based on understanding needs and delivering solutions;
  • Ability to build strong relationships with key stakeholders and influence accordingly;
  • Be self-motivated and able to work in a demanding, pressured environment;
  • Experience managing a team is essential;
  • Be a team player with excellent communication skills;